FAQ
Forgewell Solutions is located in the back of Forgewell Professional Park. There is plenty of parking in the back of the parking lot. We are building 36 and we are the first door on the right. When you first enter our office we have a waiting room where you may sit and your therapist will come to greet you. Please feel free to enjoy a cup of tea while you wait!
CANCELLATION POLICY
Traditional therapy session usually are approximately 50 – 60 minutes long. Please try to come on time for your session. We do our best to remain on time because we know we have people waiting. It is also important for our clients to cancel their appointments up to 24 hours before the schedule time. Every therapists has there own policy about this however clients are usually charged a $65 fee for late cancellation or no show. This is important because many of us have a waiting list and if properly notified we can usually fill the open slot.
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INSURANCE
All therapists in this office take Blue Cross Blue Shield and Tufts insurance plans. There are a variety of other plans that each therapist has included in their practice. Please review individual therapist pages to see the insurances they accept.
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GROUPS
Visit our NEWS for information.
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GOOD FAITH ESTIMATE INFORMATION
Right to Receive a Good Faith Estimate of Expected Charges Notice (omb.report)
Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
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You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
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Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
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If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
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Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises
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